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CLOSURE NOTICES
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Please note that our office will be closed on:
- Friday, 10 April 2020 and Monday, 13 April 2020, we will return for business as usual on Tuesday, 14 April 2020. - Monday, 27 April 2020, we will return for business as usual on Tuesday, 28 April 2020. - Friday, 1 May 2020, we will return for business as usual on Monday, 4 May 2020. - Monday, 15 June 2020 and Tuesday, 16 June 2020, we will return for business as usual on Wednesday, 17 June 2020. - Monday, 10 August 2020, we will return for business as usual on Tuesday, 11 August 2020. - Thursday, 24 September 2020 and Friday, 25 September 2020, we will return for business as usual on Monday, 28 September 2020.
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DECEMBER HOLIDAY OFFICE CLOSURE DATES
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-The Walk-ins Department will be closed from Wednesday, 16 December 2020 to Sunday, 03 January 2021. - The Call Centre Department will also be closed from Wednesday, 16 December 2020 to Sunday, 03 January 2021. - Finally, please note that our offices will officially be closed from Saturday, 19 December 2020. We will return for business as usual on Monday, 04 January 2021.
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MEMBER VERIFICATION
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Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter.
For more information please contact the Call Centre.
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DON’T FORGET
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Portfolio Fees must be paid at least three months prior to the occupation date. Pack your printed confirmation letter before you leave home.
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2020 EXCHANGE FEE
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When making an exchange reservation online through the LPA dashboard or when making an exchange reservation through the LPA Call Centre, the 2020 Exchange Fee is R 994.00. Please note that it is subject to change annually.
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