Closure Notices
Please note that our offices will be closed on the following days:
- Please be advised that our in-person, Walk-In Service Centre has temporarily been closed from Friday, 4 June 2021, until further notice.
- VRS WORKING REMOTELY - Please be advised that the VRS teams will be working remotely from 19th July 2021 until further notice.
We apologise should there be any delays in responses or any inconvenience caused.
- Friday, 24 September 2021, we will return for business as usual on Monday, 27 September 2021.
- The Walk-ins Department and Call Centre Department will be closed from Wednesday, 22 December 2021 to Tuesday, 04 January 2022.
- Finally, please note that VRS Head Office will officially be closed from Thursday, 23 December 2021. We will return for business as usual on Wednesday, 05 January 2022.
Cancellation Fee
Please note that there is a nominal Cancellation Fee, which will be charged according to the Club Cancellation Policy. This is subject to change annually.
2021 Exchange Fee
Please note that the Exchange Fee has increased for 2021. When making an exchange reservation online through the LPA dashboard or when making an exchange reservation through the LPA Call Centre, the 2021 Exchange Fee is R 1039.00. Please note that it is subject to change annually.
Member Verification
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio.. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter. For more information please contact the Call Centre.
