Whether you crave me-time or quality time with friends and family, your time-off should be a priority.
With LPA you have the opportunity to invest in your future holidays and spend guaranteed time every year
on the things that are really important to you.
Arno Rooseboom
I am happy with your efforts and with my experience with LPA - very professional!
Virginia Holst
Thank you for the excellent service over the years of our membership.
Pieter Roux
I would like to complement one of your staff members, Lynda Reider, who assisted me with so much understanding.
Jakoo de Villiers
My rating for the service received is 5 out of 5 – Excellent
Bettie Farham
Ons wil jou graag bedank vir die moeite en geduld wat jy aan die dag gelê het. Ons het groot waardering vir dít waarvoor jy jou tyd opgeoffer het.
Berrie van Zyl
Ek wil hiermee my opregte dank en waardering uitspreek teenoor Lynda se hulp, wat ek vandag ontvang het. Nie alleen het sy moeite gedoen om vir my plek te kry nie, maar uit haar pad gegaan om my hele pakket aan my te verduidelik en dit nogal in my MOEDRERTAAL. Ek het groot waardering. BAIE DANKIE LYNDA.
Ronel Broodryk
Tanja, I thank you for relying on my mails so quickly; I give you rate a 9/10.
Anthonie Bloem
I have not dealt with the company at all before, but I must say that you, as the face of the company, provided excellent service and assistance. Your friendly and professional attitude towards the task at hand was really welcome.
Stuart Anderson
Thank you for the response and explanation, as well as for your patience and professionalism.
Olga Nave
Just a note to say thank you in the manner that you helped me, it was such a pleasure dealing with you. Once again, thank you.
Elsa Carbutt
Just a word of appreciation for your excellent service today. Much appreciated and keep up the excellent work.
Bronwyn Haslam
Thank you Nicholas for your help today, your service was exceptional!
Bruce Laing
Thank you, Nicholas, for being the caring, concerned, helpful expert that you are.
Prisky Price and Daphne Jean Price
Excellent advise, Barend. You are putting it all together in a very sensible practical way, I do appreciate it and compliment you on it. Thank you Amanda Meeks
Thank you so much, Chelize, really appreciate your great service
S Baloyi
I really appreciate YOUR efforts, Xenecia , and may you continue to assist others as swiftly as possible - as you did with my query... You are a star!
Engelbrecht
Unbelievable to find prompt and excellent service at LPA. Thank you so much.
Du Plessis
They were very efficient, knowledgeable and absolutely excellent in their job!.
Makgamatha
Excellent service!.
Rossouw
LPA was baie behulpsaam en het ongelooflik baie moeite gedoen in terme van hul diens. Toe ek by hulle kantore uitgestap het was daar weer ‘n glimlag op my gesig. Hulle was puik!.
Manamela
They were helpful, approachable and very welcoming. They also treated me pleasantly and with significant guidance.
De Wet
What a pleasant person! She was very helpful and went out of her way to explain the system to us and to give valuable advice.
KOK
They had excellent service and made perfectly sure that everything was sorted out!.
Healy
They gave me excellent advice and had a friendly and positive character.
Erasmus
Ek is baie tevrede met hul diens. Die personeel was vriendelik, hulpvaardig en professioneel!.
Schonenberger
They have an enormous passion for their job! They were efficient, accommodating and affable.
Ntjana
Very efficient and helpful! They provide a solution quickly with affable service. I felt like a valued customer.
Temple
Very friendly and helpful!.
Kohnmeyer
Excellent service!
Millenium Imag
They had extraordinary service!
Tshenkeng
Very positive and friendly!
Kriegler
They definitely went the extra mile for me.
Nienaber
Very helpful, friendly and efficient; she definitely walked that extra mile for us!
.
Thendele
She was helpful and efficient! She has loads of passion for her work and would go the extra mile to make sure that we were satisfied.
Knoetze
Sy was baie behulpsaam, vriendelik en positief. Sy het altyd haar samewerking gegee en het uit haar pad gegaan om ons te help.
Kruger
A very passionate person, they were friendly, positive and very helpful.
Forsyth
Very efficient, informative, helpful and professional! She went the extra mile and we had a wonderful experience!
JANSE V RENSBURG
She gave me excellent service!!
T.M PONNUSAMY
Recently I had the privilege to work with Gayla Manganyi . She had such a calming influence over the whole situation and Me. All my feelings of uncertainties were turned to trust . Her prompt response and confident approach to my issues added to the transparent options that I request. I just want to say “Thank You” to this industrious, committed and kind worker she is; she is an asset to your company and wish many more people will follow her example. The world will definitely be a better place with people like Gayla.!
Sharon Steyn
Thank you for being so helpful on the phone. It was very refreshing to have such a nice person to help me.
Wendy Kauffer
Thank you for being so helpful on the phone. It was very refreshing to have such a nice person to help me.
Kanonda
Very helpful. 100%. Gayla is lovely and very accommodating.
Van Zyl
Baie beslis uitstekend. Sy gaan werklik uit haar pad om te help. Victor by reservations is ook uitstekend.
Gottschalk
Baie hulpvaardig en goeie kennis van haar werk. Sy is postitief en het 'n aansteeklike persoonlikheid. Sal graag weer met haar besigheid wil doen!
Prinsloo
Uitstekend en verdraagsaam. Positief en begrypend. Meer as 'n kilometer saam ons geloop om krisis te hanteer. Ons beveel 'n addisionele bonus vir hom aan!! Dankie!
Coetzer
Baie hulpvaardig en goeie raad gegee. Baie vriendelik en positief. Het ons met deernis en goeie raad bedien. Dankie Lindo!!
Masithela
Very helpful and efficient! She was very friendly with a positive attitude. I appreciated the assistance, explanation and kind help.
Ras
Superb!! Excellent and outstanding service, each time!! Thank You!
Mogale
Very helpful, positive and friendly! She explained everything we needed help with and went over the extra mile!
Kugler
He was very helpful, showing us several resorts, and also destinations on the maps. He was friendly the entire time!
Louw
Very helpful, very friendly and positive attitude! Gayla has passion for her work and she defiantly went the extra mile for us. Thank you Gayla!
Heyman
Baie, baie goed – uitstekend! Baie dankie!
Flammer
Certainly Helpful, tried very hard to get the required accommodation. Lindo was very friendly and positive and tried her best – thank you!
Pretorius
Sy was baie behulpsaam, vriendelik, stiplelik en doeltreffend gewees. Sy het baie moeite gedoen met moeilike versoeke en het al ons vrae beantwoord. Baie Dankie!
Feleza
Very helpful and efficient! She was always positive and knows her job well. We left her desk happy and with our request successfully completed.
Bulunga
He was amazing, efficient, full of positive energy and very friendly!
Fourie
She went the extra mile and showed passion! What a pleasure to deal with an efficient person with a great attitude.
VD Heever
Baie dankie vir die hulp met al ons vrae. Die diens was puik en baie vriendelik!
Olivier
They were friendly, considerate and very helpful when trying to assist me in all possible ways. She went the extra mile and also explained the cancellation fees and pay-off to me.
Wilson
They are very helpful and with the best attitude at all time. Always goes the extra mile. Best service ever!
Sesoko
Very helpful! They gave me detailed advice on LPA, DAE and RCI. Very positive and always willing to give me extra help. They went the extra mile.
Oosthuizen
Pragtig, Vriendelik en Positief. Baie Behulpsaam, my al die pad gehelp. Dankie!
Hartmann
NB: She was very friendly and REALLY tried to help us efficiently. We really appreciate the way she helped with our difficult questions.
Closure Notices
Please note that our offices will be closed on the following days:
- Please be advised that our in-person, Walk-In Service Centre has temporarily been closed from Friday, 4 June 2021, until further notice.
- VRS WORKING REMOTELY - Please be advised that the VRS teams will be working remotely from 19th July 2021 until further notice.
We apologise should there be any delays in responses or any inconvenience caused.
- Friday, 24 September 2021, we will return for business as usual on Monday, 27 September 2021.
- The Walk-ins Department and Call Centre Department will be closed from Wednesday, 22 December 2021 to Tuesday, 04 January 2022.
- Finally, please note that VRS Head Office will officially be closed from Thursday, 23 December 2021. We will return for business as usual on Wednesday, 05 January 2022.
Cancellation Fee
Please note that there is a nominal Cancellation Fee, which will be charged according to the Club Cancellation Policy. This is subject to change annually.
2021 Exchange Fee
Please note that the Exchange Fee has increased for 2021. When making an exchange reservation online through the LPA dashboard or when making an exchange reservation through the LPA Call Centre, the 2021 Exchange Fee is R 1039.00. Please note that it is subject to change annually.
Member Verification
Please note, for your protection, strict security protocols are followed when dealing with queries in regards to your portfolio.. For member verification purposes, please ensure you have your ID number, postal address, e-mail address and cell number on hand when calling in. Should you wish to provide access to your portfolio to a third party, or allow a third party to transact on your behalf, they will require a full Power of Attorney in order to do so.
Click here to download the Power of Attorney Appointment Letter. For more information please contact the Call Centre.